Introduction
At The Natural Ayurved, we aim to provide the highest quality products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
Returns
- Eligibility:
- Products must be returned within 30 days of the purchase date.
- Items must be unused, in the same condition that you received them, and in the original packaging.
- Process:
- To initiate a return, please contact our customer service at returns@thenaturalayurved.com with your order number and reason for the return.
- We will provide you with a return authorization number and instructions on how to return your item.
- Shipping:
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds
- Processing:
- Once we receive your return, we will inspect the item and notify you of the status of your refund.
- If your return is approved, we will initiate a refund to your original method of payment.
- Timing:
- Refunds may take several days to process and appear in your account, depending on your card issuer’s policies.
Exchanges
- We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at returns@thenaturalayurved.com with your order number and details of the defect or damage.
Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods such as food, flowers, newspapers, or magazines.
- Intimate or sanitary goods.
- Hazardous materials or flammable liquids or gases.
- Gift cards.
- Downloadable software products.
- Some health and personal care items.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, who will be notified about your return.
Contact Us
If you have any questions about our Return Policy, please contact us at:
The Natural Ayurved
Email: returns@thenaturalayurved.com
Phone: +1 (123) 456-7890
Address: 123 Ayurveda Street, Wellness City, Country
This Return Policy is effective as of [Date].